Transactional dynamics: Navigating effective decisions and communication

Dive into the dynamics of interpersonal interaction as you learn about the human processes that underpin decision-making, and the ways people's communication choices can shape every interaction. Gain invaluable insights to enhance your coaching, leadership, and consultancy skills with Promana's exclusive foundational course.

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4.7 (77 Ratings) • 82 People Enrolled
What you'll learn
  • Mastering Decision-Making Processes: Gain a deep understanding of the six-level decision hierarchy, from reasoning to magic, and learn how to leverage each process effectively in client engagements.
  • Navigating Communication Modes: Explore the intricacies of the five main communicating modes, from judgmental to adaptive, and develop the skills to adapt your communication style to suit any client interaction and support your client to understand theirs!
  • Client-Centric Coaching: Tailored for coaches utilising our behavioural assessments, this course equips you to interpret and effectively utilise assessment reports in client sessions. Empowering coaches to not only grow personally but to proficiently guide and support their clients through insightful interpretation of assessment results.
  • Navigating Client Diversity: Develop proficiency in navigating diverse client needs and preferences, ensuring personalised coaching experiences that resonate deeply and drive impactful results across various demographic and psychographic segments.
  • Leveraging Behavioural Insights: Equip yourself with the skills to interpret behavioral assessment reports accurately, enabling you to identify patterns, strengths, and areas for growth in your clients, thereby maximizing the impact of your coaching sessions.
  • Facilitating Transformation: Learn techniques to facilitate transformative experiences for clients by utilising behavioural insights to tailor coaching approaches, fostering personal growth, and catalysing positive change.
About the course

Equip Yourself to Empower Others through Transactional Mastery!

As you progress through our comprehensive course, you'll acquire the expertise needed to train, guide, mentor and coach others your way. We'll lay out the essential groundwork you need for enhanced understanding the intricacies of what people do when they decide, and how they can communicate decisions more effectively.

By mastering the six-level decision hierarchy and exploring the nuances of each decision process, you'll gain the confidence to guide your clients towards optimal choices. From reasoning to magical thinking, you'll learn to identify strengths and weaknesses in decision-making, empowering you to facilitate growth and development in those you coach.

At the same time, you'll explore Transactional Analysis concepts as you explore people's "communicating modes", providing you with invaluable insights into building rapport and fostering understanding and improved collaboration. Whether you're navigating judgmental behaviours or fostering supportive interactions, you'll be better equipped not just to support your clients, but to adapt your own communication style to suit any situation.

Armed with this knowledge, you'll not only elevate your own professional practice but also empower others to unlock their full potential. Join us as we embark on this transformative transactional journey together, and set the stage for impactful training and coaching experiences.

Take the first step towards becoming a catalyst for positive change in the lives of your clients. Join us and revolutionise your professional practice. 

What are you waiting for?






Optimizing Professional Practice: Acquire practical tools and strategies to enhance your coaching, leadership, and consultancy skills, empowering you to drive meaningful change in your clients' lives.


Facilitating Growth and Development: Develop the expertise to identify strengths and weaknesses in decision-making processes and communication modes, enabling you to support personal growth and development in those you coach.


Becoming a Dynamic Trainer: Equip yourself with the knowledge and confidence to train others effectively in our behavioral system, setting the stage for impactful training and coaching experiences.



More information

Empower your professional practice as you learn to analyse and interpret  behaviours that lead to the most effective interpersonal transactions.

Elevate your coaching, leadership, and consultancy skills with this fascinating foundation-level course.

Dive deep into the core concepts of decision-making processes and communication modes, and unlock the potential to seamlessly integrate Promana's behavioural Transactions assessments into your client engagements.

Throughout this immersive journey, you'll: Develop a nuanced understanding of decision-making processes, from reasoning to magic, and learn to guide clients towards optimal choices.

Master the art of navigating communicating modes, from judgmental to supportive, to enhance client communication and rapport.

Learn what effective people do to create impactful and mutually beneficial interactions.

Harness the power of effective transactions to foster clarity, mutual understanding, and positive outcomes in every client engagement.

Join us and revolutionise your professional practice. Enroll now to harness the full potential of our non-judgmental, behaviour-based tools, and drive meaningful change for your clients!



Who This Course Is For:
  • Life Coaches
  • Execuitve Coaches
  • Management Consultants
  • Leadership Coaches
  • HR Professionals
Course Content

Level: Foundation • 8 Sessions • 45 Minutes

What's In The Course?

Defining Transactions

Connecting decisions, communication and effectiveness

Understanding and Analysing Transactions

Understanding Percieved vs Actual Transactional Effectiveness

Growth Work

Cheat Sheet

The Transactions certification test

$150.00
This Course Includes:

45 Minutes On Demand Video

Full lifetime access

Access on mobile and TV